Terms & Conditions

RETURNS
With all deliveries you will receive a returns form and return label. We advise you to use the 'Standard Parcel Delivery Service' with the extra compensation option if the goods are over the value of £27.00 Extreme Direct Ltd does not offer a free returns service, however if any goods are faulty or supplied incorrectly, your postage charges will be refunded. We regret that Underwear & unsealed DVD's & videos are non-returnable and swimwear must be returned with the protective sticker intact. Please note Extreme-Direct is not liable for any returns that are lost. All returns must be received within 14 days and be unused and in original packaging. We reserve the right not to refund any item after the 14 days or not in original packaging.

Due to their personalised nature of the products was are unable to offer exchanges or refunds on either custom wheel builds, or decks that have had the grip tape fitted.

DELIVERY
Extreme Direct will despatch Express Orders within one working day of it being placed, subject to stock levels. If there is going to be any type of delay we will contact you (Cancellations are not charged).
Methods of delivery:
Large items (Frames, Forks Wheels etc) will be delivered by a Parcel Courier on a next working day service. This means they can only deliver 9:00a.m. – 5:30p.m. Monday – Friday. They will require a signature on delivery. If you are not in, for any reason, don’t worry,The courier will leave a card for you to call them and arrange delivery.
Smaller items (Including clothing) will be delivered by 1st class mail. Royal Mail will leave a card if you are not in for collection at your nearest depot.

CHARGES
UK Mainland only (Includes Isle of Wight)
All Orders £2.99 (3-7 Day Service)
Express Delivery £4.99 (1-2 Day Service)
DVD Only orders £1.00

Northern Ireland & Isle of Man (BT & IM Postcodes)
All orders under £40 £3.99 (3-7 Day Service)
All orders over £40 £9.99 (3-7 Day Service)
Express Service Not Available

Channel Islands & Scottish Highlands (HS, KA27, KW15, KW16, KW17, PA20, PA41-PA49, PA60-PA78, PH42, PH43, PH44, TR21, TR22, TR23, TR24, TR25, ZE1 , ZE2, ZE3, JE, GY)
All orders under £40 £5.99 (3-7 Day Service)
All orders over £40 £9.99 (3-7 Day Service)
Express Service Not Available

Most parcels will require a signature upon delivery. Please ensure that there will someone available to do this or that you request a different delivery address at the time of ordering. Changing the delivery address of a parcel after it has been despatched will incure an extra charge.

Charges are not refundable.

Extreme-Direct
11 Cheddar Business Park
Wedmore Road
Cheddar
Somerset
BS27 3EB

	Terms & Conditions RETURNS With all deliveries you will receive a returns form and return label. We advise you to use the 'Standard Parcel Delivery Service' with the extra compensation option if the goods are over the value of £27.00 Extreme Direct Ltd does not offer a free returns service, however if any goods are faulty or supplied incorrectly, your postage charges will be refunded. We regret that Underwear & unsealed DVD's & videos are non-returnable and swimwear must be returned with the protective sticker intact. Please note Extreme-Direct is not liable for any returns that are lost. All returns must be received within 14 days and be unused and in original packaging. We reserve the right not to refund any item after the 14 days or not in original packaging. Due to their personalised nature of the products was are unable to offer exchanges or refunds on either custom wheel builds, or decks that have had the grip tape fitted. DELIVERY Extreme Direct will despatch Express Orders within one working day of it being placed, subject to stock levels. If there is going to be any type of delay we will contact you (Cancellations are not charged). Methods of delivery: Large items (Frames, Forks Wheels etc) will be delivered by a Parcel Courier on a next working day service. This means they can only deliver 9:00a.m. – 5:30p.m. Monday – Friday. They will require a signature on delivery. If you are not in, for any reason, don’t worry,The courier will leave a card for you to call them and arrange delivery. Smaller items (Including clothing) will be delivered by 1st class mail. Royal Mail will leave a card if you are not in for collection at your nearest depot. CHARGES UK Mainland only (Includes Isle of Wight) All Orders £2.99 (3-7 Day Service) Express Delivery £4.99 (1-2 Day Service) DVD Only orders £1.00 Northern Ireland & Isle of Man (BT & IM Postcodes) All orders under £40 £3.99 (3-7 Day Service) All orders over £40 £9.99 (3-7 Day Service) Express Service Not Available Channel Islands & Scottish Highlands (HS, KA27, KW15, KW16, KW17, PA20, PA41-PA49, PA60-PA78, PH42, PH43, PH44, TR21, TR22, TR23, TR24, TR25, ZE1 , ZE2, ZE3, JE, GY) All orders under £40 £5.99 (3-7 Day Service) All orders over £40 £9.99 (3-7 Day Service) Express Service Not Available Most parcels will require a signature upon delivery. Please ensure that there will someone available to do this or that you request a different delivery address at the time of ordering. Changing the delivery address of a parcel after it has been despatched will incure an extra charge. Charges are not refundable. Extreme-Direct 11 Cheddar Business Park Wedmore Road Cheddar Somerset BS27 3EB	Catalogue Request About Us Register Forum Contact Us Terms My Account Links to Other Sites Clothing Size Guide Helmet Size Guide Gloves Size Guide How To Guides Secure Site Subscribe to the Extreme-Direct News Letter.
	© 2006 Extreme Direct Ltd. All Rights Reserved. E&OE.